For our customers that call the office to make payments, that process is changing. Flint Hills Rural Electric Cooperative must move to an automated payment system in order to be compliant with the Payment Card Industry (PCI) Data Security Standards. These worldwide requirements are designed to help companies that process such payments prevent credit/debit card fraud through increased data controls. Flint Hills RECA members will need to call a new phone number (1-844-241-0264) to make a payment on their electric accounts with a credit/debit card or with an e-check. This is a new automated system that will take you step by step through the new easy to use payment program. This new payment option is available to use now for all members that are currently eligible to make a credit/debit card or e-check payment on their accounts. After April 1, 2016, Flint Hills will no longer be able to accept these payments through the office. (For more information, click on the "Payment Options" button above)
Moving to this system ensures our member’s payment information is secure. More information will be available in your upcoming March Country Living Magazine.